Terms & Conditions
Terms & Conditions for Globex International
Following are the terms and conditions for services rendered by Globex IT Solutions and pertain to all work undertaken by Globex for its clients.
Fees and Deposits
A deposit in the amount of 50 percent of the total amount of the provided quote is due before we will proceed with services or your campaign. The balance of the contract will must be paid in full upon the completion of the work, to your satisfaction. This is subject to the terms of “approval of work” and “rejected work” clauses located herein. Globex International reserves the right not to proceed with work until the deposit has been paid in full.
Note that the deposit is non-refundable unless we have not fulfilled our obligation under the terms of the agreement. Should you terminate the contract- through no fault of ours -after the commencement of the work, you will not be entitled to any refund of the deposit made toward your campaign or work requested.
Supply of Information and Materials
You agree to supply all materials and information about your business, target market, goals for your campaign and any other relevant details requested by Globex International so that we may complete the work in accordance with the agreement. Should there be a delay in supplying these materials that results in a delay of the completion of work, we reserve the right to extend the previously agreed-upon deadline by a reasonable amount of time.
In addition, should you fail to supply us with the necessary information and/or materials, thereby causing a delay in the progress of the work, we reserve the right to invoice you for any part of the project that has already been completed.
Note that any timeline estimates we give are dependent upon your full co-operation as our client. We will require your feedback during development so that we may move on to subsequent phases of the project. Thus, we recommend that you appoint a representative to serve as our point of contact and that that person be made available daily to keep the project progressing ahead of schedule or on time.
Revisions for Work Provided
Within reason, you are welcome to ask for revisions on your project during its development. However, we reserve the right to limit the number of changes to a reasonable number as well as reserving the right to charge for additional changes made above and beyond the original design specification.
Approval of The Work
In addition to making revisions during the development phase of the project, you will have the opportunity to review the project upon its completion before giving final approval. You will have (7) days to notify us of any changes that you require. After the seven days have passed, the work will be deemed to have been approved. Once approved (whether explicitly or implicitly) the work cannot subsequently be rejected. At this time, the project will be considered completed, and the balance of payment will be due immediately.
You must obtain all necessary permissions with respect to any copy, graphics, logos, trademarks, etc. that you supply to us for inclusion in your website, applications, or any other project we undertake for you. As a result, you hereby indemnify us from any claims of legal action against us relating to the content of your website or any other work we create for you.
We do not guarantee any specific position in the search engines results pages (SERPs). We perform search engine optimization in accordance with current best practices for the most successful results.
Upon full payment of all monies due to us, we grant you license to use the website and its contents for the lifespan of the website.
We agree that we will not, at any time, disclose any of your confidential information to any third party.
You agree to reimburse us for any expenses requested which are not included in our original proposal. Examples of such expenses may include but are not limited to- the purchase of website templates, the purchase of third-party software packages, stock photographs, registration of domain name, web hosting fees, or any such other related expenses.
Backup of Information
It is your sole responsibility to maintain your own website backups. We will not be liable for restoring lost client data, except in such cases where the loss of data is the result of a negligent act or omission by us.
Using current and relevant content management systems, we will endeavor to ensure that every website we create Is compatible with all modern web browsers, including Internet Explorer, Google Chrome, Firefox, and Safari, as well as compatible on mobile devices.
Ownership of Domain Name
Should we purchase domain name registration or web hosting on your behalf, we will supply you with the account information once we have been reimbursed for any related expenses we have incurred.
In respect to any e-commerce sites created by Globex International on your behalf, you are responsible for complying with all relevant e-commerce laws in accordance with federal and state laws. Further, you agree to hold harmless and indemnify Globex International and its subcontractors from any claim or loss arising from your (or your client’s) use of the Internet electronic commerce.